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How to Use the Envelope Wizard

The Envelope Wizard is a Salesforce assistant that guides users through the creation of electronic signature envelopes. It allows you to create envelopes from an existing template or from scratch, configure envelope details, add signers (Leads, Contacts, Favorite...

How to Create a Favorite Contact

A Favorite Contact is a record used to store frequently used signers for electronic signature. It comes with preconfigured data such as name, email, phone, authentication method, and role in the signing process. Favorite Contacts make sending envelopes faster,...

Signing Order for Multiple Signers

If multiple signers are organized into groups, the signature process follows the order defined by the sender: The signature request email is sent only to the first group. Once all members of the first group have signed, the email is automatically sent to the next...

Signer Authentication

The sign2.me for Salesforce platform applies different authentication methods, depending on the envelope configuration and the signer’s location: Brazil: collection of personal information (full name, CPF, and date of birth) combined with a verification token sent by...

How to Create a Envelope Template

An Envelope Template is a reusable model for sending documents via electronic signature. It centralizes and standardizes settings, messages, reminder frequency, and completion rules, ensuring consistency and efficiency in each signing process. By using templates, the...